Two-Factor Authentication

All Aviary organization users are required to enable two-factor authentication for their accounts. Two-factor authentication (or 2FA) is an extra layer of security that ensures only you can log into your Aviary account, even if someone else knows your password.

When two-factor authentication is enabled, Aviary users must enter a six-digit authentication code after typing in their password. This authentication code is generated by a separate two-factor authentication application on the user’s mobile device or computer.

What is an authenticator application?

Authenticator applications are software programs that allow users to follow multi-factor authentication protocols. Aviary supports the time-based one-time password (TOTP) authentication protocol, which requires users to type a password and enter a unique code when logging in to complete the two-factor authentication process.

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How to configure Aviary two-factor authentication

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This is an example screenshot. Do not scan this barcode into your authenticator application.

This is an example screenshot. Do not scan this barcode into your authenticator application.

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Every Aviary organization user is required to set up two-factor authentication. Follow the steps below to configure your account:

The Two Factor Authorization page will be displayed when a user logs into an Aviary organization for the first time. The Two Factor Authentication page has two steps that users must complete before accessing the organization.

Open your preferred authenticator application and select the option to add a new account.

Scan the QR code on the Two Factor Authentication page with the authenticator application. If you are not able to scan a QR code with your device, then type the alphanumeric code that is displayed in pink at the bottom of the Two Factor Authentication page into the authenticator application.

The authenticator application will create a six-digit authentication code for your Aviary account. Enter this six-digit code from the authenticator application into the Code field on the Two Factor Authentication page.

Type your Aviary password in the Enter your current Aviary password field.

Click the Confirm and Enable Two Factor button to finish configuring two-factor authentication and log into Aviary.

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How to log into Aviary with two-factor authentication

After two-factor authentication has been configured for an account, Aviary will ask the user for a six-digit numeric code every time they log in. The user will need to open the authenticator application that they used to configure two-factor authentication for their Aviary account. The authenticator application will generate a random six-digit code that is linked to the user’s Aviary account. The user will then need to enter the six-digit code from the authentication application into Aviary to finish logging in.

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How to configure two-factor Authentication without a smartphone

We suggest that users configure two-factor authentication using a smartphone, because it allows users to access Aviary from multiple devices or locations. However, when it is not possible to use a smartphone, users may configure two-factor authentication for Aviary with a desktop application or browser extension.

Please note that using a desktop application or browser extension for two-factor authentication will likely require users to use the same computer every time they log into Aviary.

Aviary does not require or recommend any specific authentication application. If users need a desktop application or browser extension for two-factor authentication, some options include:

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Authenticator⁠

: Chrome extension

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GAuth⁠

: Chrome extension

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1Password⁠

: Desktop application with password management and two-factor authentication features

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What happens if I lose access to my authenticator application or device?

Contact

aviary@weareavp.com⁠

to reset the two-factor authentication (2FA) for your account. After the two-factor authentication has been reset, you will need to follow the steps above to finish configuring two-factor authentication for your account again.