Two-Factor Authentication

Last edited 67 days ago by Kevin Glick

Two-factor authentication (or 2FA) is an extra layer of security for your Aviary account designed to ensure that you're the only person who can access your account, even if someone knows your password. 2FA is a common practice that gives web services, like Aviary, secondary access to the account owner (you) in order to verify a login attempt. Aviary's 2FA works similarly to other web services' two-factor authentication. When you log in to Aviary, you use your mobile phone to verify your identity by typing in a number sent by an authenticator application.

What is an Authenticator Application?

Authenticator applications use software to enable multi-factor authentication protocols. Aviary supports the method where authenticator applications generate time-based one-time (TOTP) passcodes that users can type into their login prompt to complete the two-factor authentication process. Popular options include

Authy⁠

Google Authenticator⁠

Microsoft Authenticator⁠

, and

Duo Mobile⁠

. These apps mostly follow the same procedure when you’re adding a new account: you scan a QR code associated with your account, and it is saved in the app. The next time you log in to your service or app, it will ask for a numerical code; just open up the authenticator application to find the randomly generated code required to get past security.

How to Setup Aviary Two-Factor Authentication

Every Aviary organizational owner or admin user is required to setup two-factor authentication and will be directed through the process automatically.

You will be re-directed to the Two Factor Authentication Page where you will be presented with a QR barcode and an alphanumeric code.

Open your preferred authenticator application. Inside that application, choose the option to add a new account. Then, choose the option to scan a QR code and scan the barcode presented by Aviary. If you are using the authenticator on a device without a camera, then enter the code displayed in pink under "If you cannot scan, please enter the following code manually".

Confirm that your authentication application is working by entering the code generated by the authenticator along with your current password.

How to login with Aviary Two-Factor Authentication

Each time you log into Aviary, after setting up two-factor authentication, Aviary will ask for a numerical code. Open up the authenticator application that you previously setup to find the randomly generated code. Enter that time-based code into Aviary to get past security.

What happens if I lose access to my authenticator or phone?

Contact

aviary@weareavp.com⁠

and ask for your two factor authentication (2FA) to be reset. Then, you will be able to repeat the process on a new device or authenticator app.

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